The Art of Assertiveness:  How to say what's on your mind with grace, ease and tact. This one and two-day workshop is designed to help you improve your interactions with other people in your workplace or at home.  This workshop helps participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people.  This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages.   Participants also learn more about the six elements of our communication with others that help us reveal appropriate information about ourselves, and get a handle on how to better manage ourselves for a professional image.

Anger Management:  Understanding Anger - Yours and Others High self-awareness is a key element for managing your own anger, because the use of anger management skills presupposes that you know when you are angry and recognize that anger as a cue that something is wrong.   However, anger is a learned response, and the anger response can be unlearned, with commitment and effort. There is nothing wrong with occasional, moderate anger. It creates no lasting harm.  But chronic, sustained anger can be harmful to both you and those around you.   Many of us are alarmed at how anger is controlling our lives. This workshop is all about acquiring, in a step-by-step format, the skills you need to better manage anger--your own anger, or the outbursts of your employees, or the anger a client might unleash.

Self-esteem at work:  We are creative, resourceful and whole.  We need positive self-esteem in order to be truly confident in the wide variety of situtations we face daily at work and at home.   You are creative, resourceful and whole.  You already have everything you need to create the success you want.    Healthy self-esteem reduces stress, unleashes creativity and restores happiness.  By learning what it is, we learn how to nuture and protect it.  Together we will explore the thought - feeling - behavour process.  If we always think what we've always thought, we'll always feel, what we've always felt!